Last Updated: November 5, 2025
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Magic Pattern Inc. (“Looma AI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), use our platform, or engage with our services (collectively, the “Services”).

If you have any questions or concerns about this policy, please contact us at privacy@uselooma.ai.

‍1. Who We Are
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Looma is a creative intelligence and analytics platform owned and operated by Magic Pattern Inc., a Delaware corporation.
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Legal Entity: Magic Pattern Inc.
‍Registered Address: 8 The Green, Ste R, Dover, Kent County, Delaware 19901, United States
‍Registered Agent: Resident Agents Inc.
‍File Number: 10275604

‍2. Information We Collect

We collect both personal and non-personal information in connection with your use of Looma’s Services.
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A. Information You Provide
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Account details: Name, email address, company name, and password.
‍Billing details: Payment information, billing address, and transaction data (processed securely via third-party providers).
‍Communications: Any messages, emails, or feedback you send us.
‍Uploaded data: Files, CSVs, or ad assets you voluntarily upload for analysis.
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B. Information We Automatically Collect

Usage data: Pages visited, time spent, referring pages, and general analytics via tools like Google Analytics or equivalent.
‍Device data: IP address, browser type, operating system, and device identifiers.
‍Cookies and tracking technologies: For authentication, session management, and analytics.

C. Information From Third Parties

We may collect limited information from third-party services that you connect to Looma (e.g., Meta Ads, Google Ads, LinkedIn Ads) strictly to provide analytics and insights, with your explicit authorization.

‍3. How We Use Your Information
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We use the information we collect to:
Provide, maintain, and improve Looma’s Services.
Personalize your experience and offer relevant insights.
Analyze creative performance and generate reports you request.
Communicate with you about updates, support, or promotional content (you can opt out anytime).
Detect, prevent, and respond to security incidents or fraud.
Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data.

‍4. How We Share Your Information

We may share your information in the following limited situations:

‍Service Providers: With trusted vendors that help operate Looma (e.g., hosting, analytics, or payment processing), bound by strict confidentiality and data protection terms.
‍Legal Requirements: When required by law, regulation, or court order.
‍Business Transfers: If Magic Pattern Inc. undergoes a merger, acquisition, or asset sale, your data may be transferred under confidentiality agreements.
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We do not share creative data, analytics, or uploaded files with any third parties for marketing or external use.

‍5. Data Retention

We retain your personal information only for as long as necessary to:
- Provide our Services,
- Fulfill legal or contractual obligations, and
- Resolve disputes or enforce our agreements.

If you delete your account, we remove or anonymize your data within a reasonable timeframe, unless retention is required by law.

‍6. Data Security

We employ industry-standard security measures, including encryption, access control, and monitoring systems, to protect your data. However, no online service is completely secure. You use Looma at your own discretion, and we encourage you to use strong passwords and enable multi-factor authentication where available.

‍7. Your Rights and Choices

Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the right to:
Access and receive a copy of your data.
Correct or delete personal information.
Restrict or object to data processing.
Withdraw consent for marketing communications.
Request data portability.
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To exercise these rights, email privacy@uselooma.ai with your request.

‍8. International Data Transfers
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As a U.S.-based company, we may transfer data to and from countries outside your jurisdiction. When we do, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

‍9. Children’s Privacy
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Looma is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us data, please contact us for deletion.

‍10. Third-Party Links and Integrations
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Our platform may include links or integrations with third-party tools and advertising platforms. Their privacy practices are governed by their own policies. We recommend reviewing their policies before connecting any accounts.

‍11. Updates to This Policy
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We may update this Privacy Policy periodically to reflect product updates, regulatory changes, or new practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of Looma after updates constitutes acceptance of the revised policy.

‍12. Contact Us
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If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
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Magic Pattern Inc.
‍Attn: Privacy Team8 The Green, Ste R, Dover, DE 19901
Email: privacy@uselooma.ai
‍Effective Date: November 5, 2025
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© 2025 Magic Pattern Inc. All rights reserved.